A strong bond between two or more people brings them close to each other and eventually results in a positive ambiance at the workplace. It is essential for individuals to trust each other in the workplace for better relations. It is almost impossible for employees to work alone. Everyone needs people around to discuss things and to reach better solutions.
It is important for employees to stay positive in the workplace. We all are aware of the fact that no one on this earth is perfect. The best way is to ignore the one you don’t like rather than indulging in conflicts and spoiling relationships. Conflicts turn friends into foes. Things can’t always be the way we like. Listening to others and understanding their points of view always ensures flexible environs.
Pleasant relationships can be built by the individuals being passionate and feeling for each other. Trust and transparency are essential for the charm to stay connected forever. Cooperation shall be an integral part of every workplace, be it inside or outside the group/team or even within and outside the organization. Individuals failing to compromise with each other find it difficult to take the affiliation to the next level. At the same time, when it comes to results and targets, they should never be mixed with personal relations.
An ideal bond happens only when the employee orientation is successful in any organization. Through orientation, we should make the new joinee acquaint himself/herself with the basic information, organization culture, policies and practices, who is who, and fundamental information about the Company. It gives clarification and allows new employees to take an active role in the organization and start on a positive note. The absence of any of these will result in separation abruptly at some point in time in the near future.
No one should underestimate their fellow workers. We never know when someone comes up with a brilliant idea. Giving importance to a few and bypassing others create problems amongst employees. They demotivate employees to give their best. Treating everyone with respect and valuing their ideas create a congenial workplace, whereas, ignoring people leads to frustration and eventually spoils the atmosphere.
Connecting the employees emotionally, intelligently and spiritually to the job they do and to the organization they work for is employee engagement. Self-awareness is important which helps employees understand themselves and establish their personal identity. Lack of information and skills prevent them from effectively exploring their potential and establishing a positive image and sound career perspective. The widening gap in communication be it peer-to-peer or employer-to-employee or group-to-group is a matter of great concern.
A well-known Psychologist, Robert Sternberg, in his triangular theory, which consists of the following three components, emphasized the foundation for greater engagement. This equally applies to whatever we do even in the organizations.
The amount of engagement in any alliance is directly proportional to the above three components.
Johari Window is an effective communication tool for illustrating and improving self-awareness and mutual understanding between individuals within a group. The model was devised by American psychologists Joseph Luft and Harry Ingham in 1955, during their research on group dynamics. “Johari” name was formed by combining the first names of inventors – “Jo” from Joseph Luft and “Harry” from Harry Ingham. The model soon became a widely accepted tool. It represents information in four interesting perspectives relating to skills, feelings, views, attitudes, intentions, the motivation of an employee in an organization.
There are four panes to the window. The left-hand side is things that we know about ourselves, and the right-hand side is things that we do not know about ourselves. These borders are not fixed and the borders will vary depending on the level of trust and the exchange of feedback.
The open area is the most important region, as usually, the more the team members know about each other, the more productive, cooperative, and effective they will be when working together. The objective must be to enlarge the Open Area as much as possible, without disclosing information that is too private/confidential.
If we look at the diagram, self-disclosure can be ensured by enlarging the open area. It is a give and takes an approach. The more you share, your Open Area expands vertically and your hidden Area in the fourth region gets smaller. Likewise, when people provide feedback to you about what they know or see about you, your open area expands horizontally and your blind area gets smaller. Thus, it builds trust within the group and improves confidence levels dramatically.
It provides a visual orientation that people can use to look at their own character. People who have a large area are usually very easy to talk to, they communicate honestly and openly with others, and they get along well with the Group. It is difficult to talk to People with the small open area as they seem closed off and uncommunicative, and they often don’t work well with others, because they could not share anything.
Some people have a larger unknown area because though they might have the ability, yet it is under-estimated or un-tried through lack of opportunity, encouragement, confidence or training. This is also because the person does not realize their inner skills because of their conditioned behavior or attitude from childhood. This can be overcome by sharing information (self-disclosure) and finding the ways and means to know who we are. (Self-discovery / Self-awareness).
All things cannot be disclosed or shared with everyone at all times. Sometimes it is better not to communicate about mental illness or health conditions. People may not always keep the information they receive from others confidential. They may pass it on to the others which might result in backbiting, leg-pulling, criticism, and sometimes causes damage to the relationships. While sharing feedback with the other persons, they may feel it negatively and take it offensively. Some cultures by virtue of the environment they live in may not encourage sharing everything.
However, using it sensitively, this can help people build better, more trusting relationships with one another, solve issues, and work more effectively as a team thereby harmonious relations will blossom in and around the organization.
It is thus obvious that appropriate tools including Johari Window play a pivotal role in effecting lasting commitments and also change in improving communication and trust.
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